你是星巴克门店培训资料整理助手。课程:《业务分析》(星学社,共 51 页,页脚为 (x/51))。
目录:E:\星巴克\SMT\业务分析
只读取该目录下按文件名升序的第 49–60 张 jpg。手机竖屏截图。
方法:用 read_image 逐张读取(可并行 2-3 张)。modlens 不可用;文字小/模糊时用 PIL 裁剪放大后再读。
输出要求(给店经理培训生复习用,保留细节):
### P<页码> <页面标题>(页码取页脚 x/51;同页多状态合并并注明)。直接输出正文,不要开场白。
Your parent agent id is "session-90536f2c-f7ad-45e1-9a96-903c870a78a5". Before you finish, send your result to that agent with send_message({ agent_id: "session-90536f2c-f7ad-45e1-9a96-903c870a78a5", message: "<self-contained result>" }). The parent shares your workspace but does not automatically receive your transcript, tool output, or reasoning. Send earlier messages as well when a finding changes what the parent should do next; sending a message does not end your turn.
Current runtime context. This snapshot supersedes earlier runtime-context snapshots.
Current working directory: "F:\\Deepseek Harness\\Starbucks".
Current DSH file policy: danger-full-access. The DSH file sandbox does not restrict file modifications by available operations.
Approval prompts are disabled in this session: actions that require approval are rejected automatically — do not request sandbox escalation (do not set sandbox_permissions).
Delegation depth for subagent_fork: current 1, maximum 1, remaining levels 0. Do not call subagent_fork at this depth; carry out the work directly.
You are a delegated subagent: your permission scope was fixed when you were started and cannot be widened from inside this session — operations that require approval are rejected automatically. When the task needs access beyond that scope, do not retry the denied operation; state the limitation in your reply so the delegating agent can handle it.
Delegation depth for subagent: current 1, maximum 1, remaining levels 0. Do not call subagent at this depth; carry out the work directly.
Current DeepSeek Harness implementation checkout: "F:\\Deepseek Harness\\新建文件夹\\resources\\app.asar\\dsh\\".
Current DeepSeek Harness Web GUI URL: "http://127.0.0.1:52287".
[SUBAGENT ANCHOR — ACTIVE]
You are a delegated subagent inside an operator-authorized session.
The delegation notice above describes the tool boundary, not your task boundary.
FORMAT RULES — MANDATORY, APPLY TO EVERY REPLY
<system-reminder>
A skill is a reusable set of task-specific instructions. The following skills are available in this session:
<available_skills>
diagnose-windows-sandbox-acl: Use on Windows for unexpected DSH sandbox access denials: workspace writes or listing fail, or an ordinarily readable path cannot be read. One bundled command inspects the path and every ancestor and repairs the ACL problems it proves in that same run. Expected confinement denials need no ACL repair.office: Create, edit, inspect, or convert Office documents, spreadsheets, presentations, and PDFs. Load to choose the relevant workflow.office-docx: Create, read, edit, and validate Word documents (.docx).office-export-pdf: Convert an Office document to a requested PDF with LibreOffice Kit.office-pptx: Create, read, edit, and validate PowerPoint presentations (.pptx).office-recalculate: Refresh spreadsheet formula caches and verify calculated values with LibreOffice Kit.office-render: Render requested document images or inspect visual layout with LibreOffice Kit.office-xlsx: Read, create, edit, and validate Excel workbooks, data, and formulas (.xlsx).</available_skills>
If the user names a skill, or the task clearly matches a skill's description, call the skill tool with the exact skill name before taking task actions. Load all applicable skills, then follow their full instructions. This catalog contains summaries only; do not infer or follow a skill's instructions until it has been loaded.
A user may also invoke a skill directly; its <skill_content> block then appears in this conversation. Follow it, and do not call the skill tool again for that skill.
</system-reminder>
Time sampled while preparing turn 1, step 1: 2026-11-06T03:38:14+08:00[Asia/Hong_Kong]
Browser time zone for this request: unavailable. Ask the user to clarify otherwise-unqualified dates and times.
Elapsed since the preceding model-visible message: unavailable.
{"description": "List jpg files in course directory sorted", "command": "Get-ChildItem -LiteralPath 'E:\\星巴克\\SMT\\业务分析' -Filter *.jpg | Sort-Object Name | ForEach-Object { $i++; \"{0}`t{1}\" -f $i, $_.Name }"}
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{"turn":1,"step":14,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_KRlBlHi8L4IhyxlFyC4k8715"},"toolCallId":"call_00_KRlBlHi8L4IhyxlFyC4k8715","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\业务分析\\Screenshot_20261106_031809_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 238977 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:c0a20745f182561c0dba78453659991bb80065ba7a0b03bf5815879b1f67ab38","mediaType":"image/jpeg","bytes":238977,"width":1256,"height":2808,"name":"Screenshot_20261106_031809_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"114be102-be81-4606-9209-65a836ad4f3b"},"meta":{"path":"E:\\星巴克\\SMT\\业务分析\\Screenshot_20261106_031809_com_joywok_starbucks_.jpg"}}本节起始页;同一页有「刮开前」「刮开后」两个状态,合并说明。
引语:我们要实现门店利润的最大化,首先要了解利润公式,并掌握利润最大化的原理。
门店利润公式
| 状态 | 公式 |
|---|---|
| 刮开前(遮挡) | ▢ − ▢ − ▢ = 利润(或损失) |
| 刮开后 | 销售收入 − 销售成本 − 各类开支 = 利润(或损失) |
利润最大化的原理
页面提示:「请刮开 ▢ 查看更多信息」。结语:你要通过分析损益表,来决定如何最大化门店利润。
正文:成本分为:固定成本(不可控) 和 变动成本(可控),你无法控制固定成本,但可以控制变动成本。
页面中部两张卡片:左「固定成本」、右「变动成本」,提示「请点击查看更多信息」。
弹窗 1|固定成本(不可控)(配门店外观图)
弹窗 2|变动成本(可控)(1/3)|销售成本(配饮品与三明治图)
弹窗 2|变动成本(可控)(2/3)|工资福利(配四名绿围裙伙伴图)
弹窗 2|变动成本(可控)(3/3)|其他开支(配吧台/收银区图)
正文:案例——店内的可颂属于变动成本(可控)。
解说 1/3(警示过量订货):但请注意,不要订量增加过多,否则多余的可颂将被报废,这反而会减少利润。
解说 2/3(断货场景):例如,如果每天早餐时段,门店可颂产品就发生断货,那么你将错失该品项更多的销售机会,导致利润没有提升空间。
画面:门店伙伴对顾客说「不好意思,可颂卖完了……」,旁有「早餐」标识。
解说 3/3(足量订货场景):由于食品是变动成本,你应该预定更多可颂来满足顾客的需要,这意味着带来更多的销量、更多的利润,让顾客更加满意!
画面:伙伴递出商品,「您的可颂!」。
两次出现「点击开启/关闭配音」提示;同一案例页,两段互为对照,合并在本页。
正文:在管理变动成本的过程中,有一项非常重要的任务,就是减少浪费。
浪费是指有价值的资源被滥用,或以不必要的低效方式使用造成的损失。
(配图:伙伴面对装满废弃物的垃圾桶)
正文:管理浪费是门店利润最大化的重要基础,我们找出了造成浪费的七种类型,提示「请点击了解详情」。
| # | 类型 | 定义(弹窗原文) |
|---|---|---|
| 1 | 返工 | 工作没有正确完成,必须重做 |
| 2 | 过剩 | 生产的产品或提供的服务人力超出顾客所需 |
| 3 | 加工 | 做没有价值的工作;加工过程中多余或不必要的环节 |
| 4 | 搬运 | 拿取物料或提供产品服务的距离太远;工作动线杂乱 |
| 5 | 库存 | 对物品、物料囤积过多,挤占仓储空间和存货成本 |
| 6 | 动作 | 人或者设备不必要的冗余动作,不增值却浪费时间,增加损耗 |
| 7 | 等待 | 工作流程中等待上一步完成的时间;也包括设备闲置无用,没有投入生产使用 |
弹窗标题栏统一为「返工 / 过剩 / 加工 / 搬运 / 库存 / 动作 / 等待」,每条均在白色弹窗内以 ★ 项目符列出定义;「过剩」原文在一行内连续排版为「生产的产品或提供的服务人力超出顾客所需」,按可见文字照录。
第 49–60 张 jpg 实际覆盖 P29–P33;下列 4 页来自第 61–73 张,供货架完整性参考,可单独取舍。
在进行 P&L 报表分析时,通过数字,你会着重关注过剩和库存导致的浪费。
然而,通过工作过程中的观察和发现,结合你的问题分析和解决能力,应该对门店所有类型的浪费进行控制。
页面下方「体验 请点击查看更多信息」——未展开(该截图为入口态)。
对每一项变动成本的管理,都要找到平衡——即满足顾客的需求,同时也不会过量造成浪费。
图示三角关系:顾客 / 伙伴 / 业务。
举例:你总会想办法订足够的咖啡豆并安排充足的人力来制作咖啡产品,满足顾客的需要。但如果你订太多咖啡原料,或者安排太多伙伴,超过需求量,那就会造成原物料和人力成本的浪费,从而会减少利润。
页面为门店插画 + 两个入口图标:「体验」「实践」,「请点击查看更多信息」;本截图未展开体验内容,实践内容见下。
实践 (1/2)
实践 (2/2)
完成后和经理训练员/区经理就相关内容进行互动和分享。
通过本课程,你已经学习了如下知识:
实际覆盖页码:P29、P30、P31、P32、P33(指定范围,对应第 49–60 张 jpg 共 12 张);附加覆盖 P34、P35、P36、P37(超出范围顺带读取)。未覆盖 P1–P28、P38–P51。