你是星巴克门店培训资料整理助手。任务:按顺序读取下面 11 张课程截图(星学社《传授与培训》课程,手机竖屏截图,每页底部有 (x/48) 页码),输出忠实、详细的中文笔记。
文件(绝对路径,按顺序读):
方法:用 read_image 逐张读取(可并行 2-3 张)。注意:modlens 视觉服务在本机不可用(No vision provider),不要依赖它;如果某处文字小/模糊,可用 PIL 裁剪放大后再 read_image 复核。
输出要求(给店经理培训生复习用,务必保留细节,不要只写大意):
### P<页码> <页面标题>(页码取页脚 x/48;若某张是同一页的重复状态页,注明「同页第 N 个状态」并合并说明)。直接输出笔记正文,不要开场白。
Your parent agent id is "session-90536f2c-f7ad-45e1-9a96-903c870a78a5". Before you finish, send your result to that agent with send_message({ agent_id: "session-90536f2c-f7ad-45e1-9a96-903c870a78a5", message: "<self-contained result>" }). The parent shares your workspace but does not automatically receive your transcript, tool output, or reasoning. Send earlier messages as well when a finding changes what the parent should do next; sending a message does not end your turn.
Current runtime context. This snapshot supersedes earlier runtime-context snapshots.
Current working directory: "F:\\Deepseek Harness\\Starbucks".
Current DSH file policy: workspace-write. Any available operation enforced by the DSH file sandbox may modify files under the session workspace: "F:\\Deepseek Harness\\Starbucks". Some platform temporary areas may also be writable.
Approval prompts are disabled in this session: actions that require approval are rejected automatically — do not request sandbox escalation (do not set sandbox_permissions).
Delegation depth for subagent_fork: current 1, maximum 1, remaining levels 0. Do not call subagent_fork at this depth; carry out the work directly.
You are a delegated subagent: your permission scope was fixed when you were started and cannot be widened from inside this session — operations that require approval are rejected automatically. When the task needs access beyond that scope, do not retry the denied operation; state the limitation in your reply so the delegating agent can handle it.
Delegation depth for subagent: current 1, maximum 1, remaining levels 0. Do not call subagent at this depth; carry out the work directly.
Current DeepSeek Harness implementation checkout: "F:\\Deepseek Harness\\新建文件夹\\resources\\app.asar\\dsh\\".
Current DeepSeek Harness Web GUI URL: "http://127.0.0.1:52031".
<system-reminder>
A skill is a reusable set of task-specific instructions. The following skills are available in this session:
<available_skills>
diagnose-windows-sandbox-acl: Use on Windows for unexpected DSH sandbox access denials: workspace writes or listing fail, or an ordinarily readable path cannot be read. One bundled command inspects the path and every ancestor and repairs the ACL problems it proves in that same run. Expected confinement denials need no ACL repair.office: Create, edit, inspect, or convert Office documents, spreadsheets, presentations, and PDFs. Load to choose the relevant workflow.office-docx: Create, read, edit, and validate Word documents (.docx).office-export-pdf: Convert an Office document to a requested PDF with LibreOffice Kit.office-pptx: Create, read, edit, and validate PowerPoint presentations (.pptx).office-recalculate: Refresh spreadsheet formula caches and verify calculated values with LibreOffice Kit.office-render: Render requested document images or inspect visual layout with LibreOffice Kit.office-xlsx: Read, create, edit, and validate Excel workbooks, data, and formulas (.xlsx).</available_skills>
If the user names a skill, or the task clearly matches a skill's description, call the skill tool with the exact skill name before taking task actions. Load all applicable skills, then follow their full instructions. This catalog contains summaries only; do not infer or follow a skill's instructions until it has been loaded.
A user may also invoke a skill directly; its <skill_content> block then appears in this conversation. Follow it, and do not call the skill tool again for that skill.
</system-reminder>
Time sampled while preparing turn 1, step 1: 2026-10-29T01:27:38+08:00[Asia/Hong_Kong]
Browser time zone for this request: unavailable. Ask the user to clarify otherwise-unqualified dates and times.
Elapsed since the preceding model-visible message: unavailable.
我会按顺序读取每张截图。
{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261028_181935_com_joywok_starbucks_.jpg"}
{"turn":1,"step":1,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_ET_QUrohkFOeRo3b7iAQlLx5543"},"toolCallId":"call_00_ET_QUrohkFOeRo3b7iAQlLx5543","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261028_181935_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 196075 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:7459805e3b8fadaa8cb6bc7c36e16878682838b14464b160c8a641718e02374a","mediaType":"image/jpeg","bytes":196075,"width":1256,"height":2808,"name":"Screenshot_20261028_181935_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"b67b395d-2069-4fd3-92f3-d1247d699466"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261028_181935_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002522_com_joywok_starbucks_.jpg"}
{"turn":1,"step":1,"message":{"role":"tool","source":{"kind":"tool","callId":"call_01_ET_fSlRnqfGk8u7RbwR0ZRI7298"},"toolCallId":"call_01_ET_fSlRnqfGk8u7RbwR0ZRI7298","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002522_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 195013 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:9f34b1cac9d44dea7e21926437f8bb6fadd03003ee6ac3b6c30eaaebfdc4a1d4","mediaType":"image/jpeg","bytes":195013,"width":1256,"height":2808,"name":"Screenshot_20261029_002522_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"3be6a991-142b-47bb-a10d-890598b1961d"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002522_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002527_com_joywok_starbucks_.jpg"}
{"turn":1,"step":2,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_yNj1Qq6twJrVpr1G4Hak1100"},"toolCallId":"call_00_yNj1Qq6twJrVpr1G4Hak1100","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002527_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 231034 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:1c02a8e927fbac74269896636f0b5bc97283fe7afa4783981dc74d89fa570fce","mediaType":"image/jpeg","bytes":231034,"width":1256,"height":2808,"name":"Screenshot_20261029_002527_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"c89066f7-ecf1-4b81-ba86-d55a1703fa2a"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002527_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002530_com_joywok_starbucks_.jpg"}
{"turn":1,"step":2,"message":{"role":"tool","source":{"kind":"tool","callId":"call_01_VSpd3PP9fJUxsIVQVaHB6423"},"toolCallId":"call_01_VSpd3PP9fJUxsIVQVaHB6423","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002530_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 277418 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:c96c53287cb9f6d8714d22e83f3b8a7cc3f2d6f4972f5589997c8f120b005cce","mediaType":"image/jpeg","bytes":277418,"width":1256,"height":2808,"name":"Screenshot_20261029_002530_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"d3b5212b-2866-4143-9a8f-c4717f16005a"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002530_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002545_com_joywok_starbucks_.jpg"}
{"turn":1,"step":3,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_RbNuqomvcPSBpzJ3VdHY5645"},"toolCallId":"call_00_RbNuqomvcPSBpzJ3VdHY5645","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002545_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 284012 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:545e7471a2ba3e817a6623f29cd29f53e77f808400a6e2b19fe7b515f669dd6c","mediaType":"image/jpeg","bytes":284012,"width":1256,"height":2808,"name":"Screenshot_20261029_002545_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"715c3774-3e70-415e-a106-a6a947cbbc03"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002545_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002550_com_joywok_starbucks_.jpg"}
{"turn":1,"step":3,"message":{"role":"tool","source":{"kind":"tool","callId":"call_01_HFf1fWRUKY3JALoFh7pr5121"},"toolCallId":"call_01_HFf1fWRUKY3JALoFh7pr5121","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002550_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 201579 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:bbc3671071724dba75f54b055822ca28725ad29dca0d0c10353bd1b7566d8f85","mediaType":"image/jpeg","bytes":201579,"width":1256,"height":2808,"name":"Screenshot_20261029_002550_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"5c51bd43-36a5-49e2-8dab-305f317f4650"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002550_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002554_com_joywok_starbucks_.jpg"}
{"turn":1,"step":4,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_ET_1uEOtVDmnQL6jsTUaFfZ4197"},"toolCallId":"call_00_ET_1uEOtVDmnQL6jsTUaFfZ4197","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002554_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 269616 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:d6013b8ac7ea083517e0aff2fdb478163f02319432c44b36fef125bebb669ea1","mediaType":"image/jpeg","bytes":269616,"width":1256,"height":2808,"name":"Screenshot_20261029_002554_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"18cc1f70-67fa-46ec-b38d-dc32aa96944f"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002554_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002604_com_joywok_starbucks_.jpg"}
{"turn":1,"step":4,"message":{"role":"tool","source":{"kind":"tool","callId":"call_01_ET_yHuxQgDqd3NpFoaXKTBB4713"},"toolCallId":"call_01_ET_yHuxQgDqd3NpFoaXKTBB4713","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002604_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 256709 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:85173ad44601f44cd4cf3a6578fc40c6249ffa9ad76fafa19f34b1030927d4b4","mediaType":"image/jpeg","bytes":256709,"width":1256,"height":2808,"name":"Screenshot_20261029_002604_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"a044b037-ece1-4af9-903b-b96b0ebe1aaf"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002604_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002616_com_joywok_starbucks_.jpg"}
{"turn":1,"step":5,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_ET_VpwEU01Rk0Y29yRKKd9P5551"},"toolCallId":"call_00_ET_VpwEU01Rk0Y29yRKKd9P5551","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002616_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 203971 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:1e5828c0608de3dcfdbc267a0ae2b3decd1d18849d7047fb86435a201ba3dd8d","mediaType":"image/jpeg","bytes":203971,"width":1256,"height":2808,"name":"Screenshot_20261029_002616_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"094f9d49-3b77-4490-b55c-18ddd867f401"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002616_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002619_com_joywok_starbucks_.jpg"}
{"turn":1,"step":5,"message":{"role":"tool","source":{"kind":"tool","callId":"call_01_ET_aZ50KG1QsUoMQO6hZWUt6301"},"toolCallId":"call_01_ET_aZ50KG1QsUoMQO6hZWUt6301","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002619_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 212778 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:85ec9901fbb975b63283f211cfd4f9bd2fd805290c5e329d357775e11cfc9828","mediaType":"image/jpeg","bytes":212778,"width":1256,"height":2808,"name":"Screenshot_20261029_002619_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"785abc1a-57ac-487b-acbc-306f2f891b46"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002619_com_joywok_starbucks_.jpg"}}{"file_path": "E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002622_com_joywok_starbucks_.jpg"}
{"turn":1,"step":6,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_KiqlYeVMQyOCBudasuT95143"},"toolCallId":"call_00_KiqlYeVMQyOCBudasuT95143","content":[{"type":"text","text":"<path>E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002622_com_joywok_starbucks_.jpg</path>\n<type>image</type>\n<content>\nimage/jpeg image, 1256x2808 px, 206179 bytes\n</content>"},{"type":"image","attachment":{"attachmentId":"sha256:cd3228461635a59758483e7b390c7a42f0b66d99df097f80f25abf132ffe1fd6","mediaType":"image/jpeg","bytes":206179,"width":1256,"height":2808,"name":"Screenshot_20261029_002622_com_joywok_starbucks_.jpg"}}],"isError":false,"id":"efdeffbf-5ea3-46d6-97be-6bb94dbbfdae"},"meta":{"path":"E:\\星巴克\\SMT\\传授与培训\\Screenshot_20261029_002622_com_joywok_starbucks_.jpg"}}{"agent_id": "session-90536f2c-f7ad-45e1-9a96-903c870a78a5", "message": "【星学社《传授与培训》11 张截图笔记(P1–P5,48 页课件的前 5 页)】\n\n截图 1(Screenshot_20261028_181935)=「通知消息」列表页,非课程页,跳过(内含:Kevin Feng(冯亚飞) FY27 第一季度 PPV 到店 10 月 29 日 10:00;S15 臻选工时投放沟通会 2026-10-29 14:30–15:00,Jason Chen(陈泽生) 邀请,含 Grace Lin(林丽娟)、Carr Du(杜素…) 等 29 人)。以下为课程正文。\n\n### P1 1 开篇 / 1.1 介绍(三个状态合并)\n页面结构:章节标题「1 开篇」+ 小节标签「1.1 介绍」;插图为两名穿绿围裙的伙伴(一人持绿色平板/手册,一人持记事板),左侧竖箭头标「作用 2」,中间向上箭头标「作用 1」,右侧对话气泡「传授与培训的作用?」;底部提示「请点击查看传授与培训的作用」。\n\n同页第 1 个状态:仅标题与插图,无正文(未展开)。\n同页第 2 个状态(点击「作用 1」后展开):\n> 做好培训可以增强合作伙伴的能力并建立信心。培训传递了**目标、标准以及工具**,这些有助于团队为取得成功做好准备。\n同页第 3 个状态(点击「作用 2」后展开,并出现「继续」按钮):\n> 培训还为伙伴提供了**符合当前角色的基础知识和技能**。**传授与培训**是确保伙伴能够提供星巴克体验的关键。\n\n要点:培训的两大作用 =(1)传递目标/标准/工具,帮团队成功;(2)提供符合当前角色的基础知识和技能,是提供星巴克体验的关键。\n\n### P2 1.2 学习目标\n版式:写字板(clipboard)样式。标题「1.2 学习目标」,导语「本课程学习后你将掌握如下知识:」\n1. 理解店经理在门店培训中的角色\n2. 掌握**星级咖啡师、值班主管、星级咖啡师训练员**的学习之旅\n3. 学习规划并组织各类培训\n4. 学习如何甄选和培养星级咖啡师训练员\n5. 了解培训所需的**系统、资源、工具**\n\n底部:灯泡图标 +「反思」+「请点击查看更多信息」+「现在让我们开始吧!」+ 按钮「Go」。(「反思」的展开内容未展开,不可见。)\n\n### P3 1.3 学习目录\n《传授与培训》共 10 个模块,顺序如下:\n1. 开篇\n2. 营造学习文化\n3. 店经理在传授与培训中的角色\n4. 零售培训介绍\n5. 有效规划和组织培训\n6. 合理安排培训计划\n7. 培养星级咖啡师训练员\n8. 跟进并完成培训\n9. 持续学习\n10. 总结与回顾\n底部按钮「Go」。\n\n###
{"turn":1,"step":7,"message":{"role":"tool","source":{"kind":"tool","callId":"call_00_cAj2ckgDttLUqj7vW7ei2922"},"toolCallId":"call_00_cAj2ckgDttLUqj7vW7ei2922","content":[{"type":"text","text":"message delivered to agent session-90536f2c-f7ad-45e1-9a96-903c870a78a5"}],"isError":false,"id":"af72277f-e3c6-4659-9dfe-7ea0546e07a0"}}非课程页(跳过)
截图 1 为「通知消息」列表页,非课程页面,非课程页,跳过。可见内容:Kevin Feng(冯亚飞) FY27 第一季度 PPV 到店(10 月 29 日 10:00);S15 臻选工时投放沟通会(2026-10-29 14:30–15:00,Jason Chen(陈泽生) 邀请,含 Grace Lin(林丽娟)、Carr Du(杜素…) 等 29 人)。
页面结构:章节标题「1 开篇」与节标签「1.1 介绍」;插图为两名穿绿围裙的伙伴(一人持绿色手册或平板,一人持记事板),左侧竖箭头标注「作用 2」,中间向上箭头标注「作用 1」,右侧对话气泡写「传授与培训的作用?」;底部提示「请点击查看传授与培训的作用」。
做好培训可以增强合作伙伴的能力并建立信心。培训传递了目标、标准以及工具,这些有助于团队为取得成功做好准备。
培训还为伙伴提供了符合当前角色的基础知识和技能。传授与培训是确保伙伴能够提供星巴克体验的关键。
要点:培训有两项作用——① 传递目标、标准、工具,帮助团队取得成功;② 提供符合当前角色的基础知识和技能,这是伙伴能够提供星巴克体验的关键。
版式为写字板(clipboard)样式。标题「1.2 学习目标」,导语「本课程学习后你将掌握如下知识:」
底部:灯泡图标 +「反思」+「请点击查看更多信息」+「现在让我们开始吧!」+ 按钮「Go」。(「反思」的展开内容不可见,未展开。)
《传授与培训》共 10 个模块,顺序如下:
底部按钮「Go」。
同页第 1 个状态:插图为两名伙伴,桌上放着这位咖啡师使用的手冲壶与咖啡杯;右侧是对话式文本框:
我们的培训将支持我们践行使命和价值观,以及指导我们如何帮助他人成功。店经理的职责是点燃学员的热情,并让他们准备好将所学知识和技能应用到实际工作中。
文本框内提示「👉 可以点击开启/关闭配音哦~」,右侧有「>」箭头。
同页第 2 个状态(点击后内容替换:插图变为伙伴手持平板、旁有扳手与清单图标,并出现「继续」按钮):
店经理可以通过以下方式营造学习文化:
★ 营造有利于培训的环境
★ 树立积极的学习心态
★ 庆祝掌握新知识或技能
主页面:「在星巴克,传授与培训的成功标准是什么?」下方有 4 张扑克牌式卡片;其中第 1 张显示店面柜台插图(店经理与吧台伙伴),其余 3 张为「?」未翻开。提示语:「请思考片刻后,依次点击卡片查看答案」。
伙伴按标准完成相关角色的知识和技能的培训,使他们可以自信地协同工作并与顾客建立联结。
拥有适当数量的星级咖啡师训练员,并确保他们能够始终如一地展示相关技能。
其余 2 张卡片未展开,内容不可见。弹出卡片底部按钮为「关闭」。
| 核心名词 | 一句话解释 |
|---|---|
| 传授与培训 | 向伙伴传递目标、标准和工具,并提供符合当前角色的基础知识与技能,是伙伴能提供星巴克体验的关键。 |
| 培训的两个作用 | ① 增强伙伴能力、建立信心、助团队成功;② 赋予角色所需的基础知识与技能。 |
| 星级咖啡师 | 门店基础岗位角色,需完成对应「学习之旅」。 |
| 值班主管 | 门店值班管理角色,有独立学习之旅。 |
| 星级咖啡师训练员 | 负责带训星级咖啡师的认证训练员,需被甄选与培养。 |
| 学习之旅 | 某一角色从入门到认证的完整课程与带训路径。 |
| 学习文化 | 店经理通过营造培训环境、树立积极学习心态、庆祝掌握新技能而建立的文化氛围。 |
| 点燃学员的热情 | 店经理在培训中的核心职责:激发意愿并推动学以致用。 |
| 成功标准(2 条) | 伙伴按标准完成角色知识与技能培训、能自信协作并建立顾客联结;门店拥有适当数量且能始终如一展示技能的星级咖啡师训练员。 |
| 培训的三类支撑 | 系统、资源、工具。 |
说明:本批 11 张截图只覆盖 48 页课件中的第 1–5 页,其余页面未提供。